Track Orders

Enter any required details, such as:

  • Order ID
  • Registered mobile number
  • Email address
  • AWB or courier tracking number

Once the order is handed over to the courier partner, the tracking number will be updated in the customer account and may also be shared through email, SMS or WhatsApp.

Order Tracking Status

The tracking page may display the following stages:

Order Confirmed
The order has been successfully placed and confirmed.

Processing
The seller or warehouse is preparing the product for dispatch.

Packed
The product has been packed and is ready for courier pickup.

Dispatched
The shipment has been handed over to the assigned courier partner.

In Transit
The shipment is moving through the courier network.

Out for Delivery
The courier partner is attempting delivery at the customer’s address.

Delivered
The shipment has been successfully delivered.

Delivery Attempt Failed
The courier could not complete delivery because the customer was unavailable, the address was incomplete or the customer could not be contacted.

Returned to Origin
The shipment is being returned to the seller or warehouse after unsuccessful delivery attempts or delivery refusal.

Courier Tracking

BuyVero may ship orders through:

  • Delhivery
  • Ecom Express
  • Shadowfax
  • DTDC
  • India Post
  • Any other authorised logistics partner

Customers may also use the AWB or consignment number on the assigned courier partner’s official tracking website.

Tracking Update Delay

Courier tracking information may take up to 24 hours after dispatch to become visible.

Sometimes tracking updates may be delayed because of:

  • Courier system updates
  • Public holidays
  • Weather conditions
  • Transport disruption
  • Remote delivery locations
  • Network or technical issues

A temporary delay in tracking does not necessarily mean the shipment has stopped moving.

Estimated Delivery Time

After dispatch, the estimated delivery timelines are:

  • Metro cities: Approximately 2 days
  • Non-metro cities: Approximately 2–4 days
  • Pan-India and remote locations: Approximately 3–6 days

These are estimated timelines and may vary depending on destination serviceability and courier operations.

Need Tracking Assistance?

Contact BuyVero customer support with your order ID and registered mobile number:

Email: info@buyvero.in
Mobile: +91 84479 40380
Phone: 011 4108 0277

Customers should never share banking passwords, card PINs, UPI PINs or OTPs with anyone claiming to be a courier or BuyVero representative.